Digital Sales Engineer (DE/E speaking)

Full-time

The Company

 

We are Visaya (https://visaya.solutions/en/) - We believe that small and medium-sized enterprises (SMEs) can make an impact in the world - if they have the right tools. We help industrial SMEs find, configure, and buy the right devices to fulfil their automation needs and focus on bringing better quality products to the market. We have devised solutions tailored to the needs of these businesses. We started as a digital knowledge base for the world of industrial automation, and in the recent months  evolved to a hybrid e-commerce platform. Our business model is simple and straightforward: buy and resell online, supported by email, chat or phone. We offer our customers the support of big vendors and the accessibility of small vendors. 

 

Our dynamic team is located in a modern location in Berlin-Moabit. In this innovative setting, we experiment with all disciplines of digital marketing e-commerce and engineering to grow our company. We nurture and protect a caring environment of trust, transparency, diversity, equality, responsibility, growth, sustainability, customer success and joy. At Visaya, we have a high care factor for one another, in making an awesome product and championing the success of our customers. As we want to continue delivering amazing work, while having fun at the same time we are looking for additional team member, joining us in our venture! 

 

 

We are hiring a 

 

DE/E Digital Sales Engineer / Industrial/Process Automation (f/m)

 

to help us “double down” on the great service experience we provide to our customers.

 

Challenge

 

For our ambitious approach to market, we are looking for a Digital Sales Engineer, to join our team in Berlin. This is not an OUTSIDE sales position. The essential functions of this position are assisting our customers with application support, technical product information, and excellent customer service.  

 

A successful candidate has a passion to help customers by  providing superior customer support, document and share his/her knowledge and successes through knowledge and e-commerce platforms.

 

You will have opportunities to closely collaborate with the entire team  to implement and roll out products and solutions into our digital platforms for the continuous improvement of our knowledge base and the eShop based on data and agile learning. 

 

Responsibilities

 

  • Become an expert on instrumentation and automation solutions. Be able to talk to customers about their processes and how the offering in our eShop can solve their problems
  • Consult customers (via chat, email and phone) in their digital journey to find the right product for their applications
  • Translate technical documents like RFQs, RFPs and application notes into product configurations for the digital database
  • Generating sales-driven content
  • Create technical and/or marketing content around products or services
  • Implement vendors portfolio into our e-commerce platform and Digital Product Finder

 

Requirements

 

  • Engineering degree with relevant industry qualification
  • Automation and/or Instrumentation Engineer with a relevant experience of 3-5+ years, preferably also within an outside sales position
  • Fluent in DE/EN, another european language is a plus
  • PLC experience is a plus

 

About You

 

  • You have an entrepreneurship spirit: You are a self-starter who can take a challenging task and run with it
  • You are able to make decisions in absence of manager 
  • You have GREAT communication skills in English and German (written and verbal) 
  • You have excellent interpersonal skills and a high regard for exceptional customer service
  • You have a natural ability to multi-task
  • You must be able to work independently as well as in a team
  • Located in or willingness to relocate to Berlin, Germany

 

Benefits/What we offer

 

  • A (very!) international and open-minded team from five continents, entrepreneurial spirit and great working atmosphere
  • A vivid  startup spirit  combined with the backing of an established and renowned enterprise 
  • A fast-paced culture without hierarchy
  • Short decision-making processes in which everyone makes a difference and significantly contributes to our product and growth
  • An office in an old brewery, close to restaurants and shops galore (Schultheiss Quartier) 
  • Urban Sports membership 
  • Free fresh fruits / snacks and all the coffee you can drink 
  • A competitive remuneration package
  • Relocation assistance to cover moving costs (including work permit/visa), if required

 

Ready for your mission?

 

If you feel you’re a good fit and you want to actively shape our future, please apply (including the earliest possible start date and salary expectations): 



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